Thursday, October 12, 2006

Buh Bye..

I was reading this blog this morning. What annoys me? Well, I will tell ya what annoys me right this very minute...NORDSTROM!!! My favorite store in the world. I love shopping there, er used to! After 11 years I am calling this relationship quits. Yes, I received many gifts from them, but I gave way too much to that beast, who never cared.
I am sure that ya'll know N. prides themselves on customer service. Let me tell you what I haven't gotten lately from N. Many, many times I have been shunned by the "snobs" in the TBD department, here at my local store. I kinda got used to it. We had an understanding. They snub me, I purchase THEIR clothes in the Children's dept., giving those ladies the commission. And dear ole hubby says the Men's dept is bad too. Sales Associates on their cell phones, telling jokes, not acknowledging his presence. BTW, hubby is a big, bald guy. Difficult to miss.
As relationships wind down you put up with those kinds of things....UNTIL the whammy!!!!! My whammy was a fine sales assoc in the BP (shoe) dept. Her name is STACY. We exchanged pleasantries. She sold me a pair of shoes. They needed to be ordered. I had them sent to the house....ooppps there's a $5 charge. Well, I will be more than happy to come back here to N to pick them up, and possibly spend MORE money. What? You don't like that idea? I made you cancel a transaction? and RE ring it in? Is that a huff I hear? Please don't tell me that was another huff. Have I ruined your day by purchasing a $100.00 pair of shoes from you? Well, I am sorry. OMG, is that your A$$ walking away from me? Without uttering a word???? Well, this is my A$$ walking to customer service to complain about YOU!
The manager was kind, but not gushing. He promised that the BIG manager would call me, 10 to 12 days later, no ringy dingy. So I composed an e-mail. I think I used the words inadequate, slack, rude, disappointed. Guess who gets my e-mail....the slack manager who neglected to call me. oh, well. She responded to my e-mail, requested my phone number, and called a week later. I did not speak to her b/c I was busy at work. I called her back. She was not there. I left her a message. Six days later, still no ringy dingy. I am done. Not interested? Neither am I. Customer Service, my foot!!!
I no shoppy at N no more...........buh bye

1 comment:

Shannon S said...

Terrible. This is not the Nordstrom of old. Very disappointing.